Online Therapy (“Telehealth”)

All therapists at Curry Psychology Group offer the option of online therapy sessions. Telehealth services are relatively new within the last decade, but an increasing body of research shows that receiving therapy remotely can be just as effective as in-person therapy. For clients with extremely busy schedules or who would otherwise have difficulty making it to and from the office, being able to connect with your provider online can make it possible to get the care you need.

Our online appointments are hosted through an ultra-secure video-conferencing platform connected to our practice. It operates a lot like Zoom but is designed specifically for healthcare use, ensuring that your information remains private and protected. But what we hear most from our clients is that they love how user-friendly it is to connect to their session. There are no apps to download, no accounts to sign into. Whenever you schedule an appointment, you’ll receive a confirmation email with a link to connect. To ensure you have the link handy when it’s time for your appointment, you’ll automatically be sent another email with the link an hour beforehand. Just click and connect!

how to prepare for your online therapy session

Step 1:  Check Your Connection

• A strong internet connection is the most important factor in having a clear and uninterrupted online therapy session.
• Run an internet speed test to make sure your internet bandwidth is at least 1.5Mbps/1.5Mbps.
• Reset your modem by unplugging the power cord, waiting one minute, then reconnecting to power.
• Turn off any other devices that are connected to the internet (phones, tablets, etc.), or temporarily disable their network connection. Ask that others who share your internet connection log-off while you are in session.
• Close all other online windows on your computer, and discontinue any downloads that may be in progress.
• Choose a location for the session that is close to your internet modem and router.

Step 2:  Choose a Private Location

• Set up your computer or tablet in a private location where you will not be overheard or interrupted.

Step 3:  Adjust the Lighting

• Lighting should be aimed toward the front of you. Avoid sitting with a window or other source of bright light behind you.

Step 4:  Connect Bluetooth Earbuds or a Microphone Headset

• This improves overall sound quality and prevents a distracting “echo” caused when one person can hear themself on the other’s computer speaker.

Step 5:  Position Your Camera

• Make sure your camera is eye-level and that your face is fully visible on the screen.

Step 6:  Move the Video Image for Eye Contact

• Once your therapy session has started, position your therapist’s live video image at the top and center of your computer screen, right below the camera. This will enable you to make eye contact during the session.